Privacy Policy
Effective Date: 28th February 2025
Last Updated: 28th February 2025
1. Introduction
Welcome to JLR Keys. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, request services, or interact with us. By using our website (www.jlrkeys.co.uk), you agree to the terms outlined in this policy.
2. Information We Collect
We collect personal and non-personal information to provide and improve our services.
2.1 Personal Information
When you use our services, we may collect:
• Contact details (name, phone number, email address)
• Vehicle details (make, model, year)
• Location information (if you request mobile key services)
• Payment information (if applicable, securely processed by third-party payment providers)
2.2 Non-Personal Information
We may collect non-identifiable data such as:
• Browser type and device information
• IP address and website usage statistics
• Cookies and tracking technologies (see Section 7)
3. How We Use Your Information
We use your information to:
• Process key replacement and programming requests
• Communicate with you about your inquiry or service
• Improve our website, services, and customer experience
• Ensure security and prevent fraud
• Comply with legal obligations
4. How We Share Your Information
We do not sell or rent your data. However, we may share it with:
• Service providers – to assist with payments, website analytics, or customer support
• Legal authorities – if required by law or for fraud prevention
• Business transfers – in case of a company merger or acquisition
All third parties are required to keep your information secure.
5. Data Security
We implement strong security measures to protect your data, including:
• SSL encryption for secure transactions
• Restricted access to personal data
• Regular monitoring for potential security breaches
While we take all reasonable steps to safeguard your data, no system is 100% secure.
6. How Long We Keep Your Data
We retain your personal information only as long as necessary for:
• Providing services and fulfilling contractual obligations
• Complying with legal or regulatory requirements
• Resolving disputes and enforcing agreements
Once no longer required, data is securely deleted or anonymised.
7. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us:
• Improve website functionality
• Analyse traffic and user behaviour
• Personalise content and offers
You can manage cookie preferences in your browser settings. Disabling cookies may affect website functionality.
8. Your Rights & Choices
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal obligations)
• Object to processing of your data
• Withdraw consent where applicable
To exercise any of these rights, contact us at info@jlrkeys.co.uk.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal data.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
For any questions about this Privacy Policy or to request your data, contact us at:
📍 JLR Keys
Last Updated: 28th February 2025